Returns
Because our products are personal-care items, we can only accept returns of unopened, unused products in their original packaging within 14 days of delivery.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, please contact us at silkeacosmetics@gmail.com within 48 hours of delivery with a photo, and we'll make it right.
How to start a return
Email silkeacosmetics@gmail.com with your order number and reason for return, and our team will guide you through the next steps.